How We Handle Your Data in 6 ways | Privacy Policy
Terra Tag is committed to protecting the privacy and personal information of our customers and website visitors. This Privacy Policy outlines how we collect, use, store, and disclose personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth) (“Privacy Act”).
By using our website (new.terratag.com.au) and our services, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.
1. Collection of Personal Information
We may collect personal information from you when you:
- Register for an account on our website
- Purchase our products or services
- Subscribe to our newsletter
- Complete a contact, quote, or inquiry form
- Participate in surveys, promotions, or competitions
- Interact with our social media pages
- Provide feedback or reviews
The types of personal information we may collect include:
- Your name, email address, phone number, and mailing address
- Transaction and payment information related to your purchases
- Information about your preferences and interests
- Any other information you choose to provide to us
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimisation, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
2. Use of Personal Information
We use the personal information we collect for the following purposes:
- To process and fulfill your orders and requests for products or services
- To communicate with you about your orders, or inquiries
- To provide customer support and resolve any issues or complaints
- To send you marketing and promotional materials, if you have opted in to receive them
- To improve our website, products, and services
- To comply with legal obligations and protect our rights and interests
3. Disclosure of Personal Information
We may disclose your personal information to:
- Our employees, contractors, and service providers who assist us in operating our business and providing our products and services
- Payment processors and financial institutions, to facilitate transactions
- Law enforcement agencies and regulatory authorities, if required by law
- Any other parties to whom you have consented to the disclosure of your personal information
4. Storage and Security of Personal Information
We take reasonable steps to protect your personal information from unauthorised access, modification, disclosure, or loss. We use secure server technology, encryption, and access controls to safeguard your information. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal information.
5. Access and Correction of Personal Information
You may request access to your personal information held by us, and request corrections if you believe the information is inaccurate, incomplete, or out of date. To do so, please contact us using the contact details provided below.
6. Cookies and Analytics
Our website uses cookies and other tracking technologies to collect information about your browsing activity, preferences, and interactions with our content. We use this information to improve our website, products, and services. You can manage your cookie preferences through your browser settings.
We may also use third-party analytics tools, such as Google Analytics, to collect and analyse usage data. These tools may use cookies and other tracking technologies to collect information about your activity on our website and across the internet. You can learn more about Google Analytics and opt out by visiting their website: https://tools.google.com/dlpage/gaoptout
7. Conference Name Badge Kit
Terra Tag’s Conference Name Badge Kit uses Google Slides, Google Sheets and Google Drive to help users merge guest information into printable badge layouts.
The Badge Kit operates inside the user’s own Google account and requires permission to:
• Read selected Google Sheets guest list data
• Create and edit Google Slides presentation files
• Create and manage files within Google Drive
• Export PDF print files
• Display dialogs and interface elements inside Google Slides
How guest data is used
The Badge Kit reads the guest information that the user provides in their connected Google Sheet. This may include names, organisations, job titles, roles or other attendee information added by the user.
This information is used solely to:
• Merge guest information into badge templates
• Generate print layouts
• Export print-ready files within the user’s Google Drive
Terra Tag does not access, store, sell or use guest list data for marketing, profiling, analytics or AI training purposes.
Third party services and AI
The current version of the Conference Name Badge Kit does not transmit guest list data to third party AI services.
Guest list processing occurs within the user’s Google Workspace environment using Google services required for the functionality of the Badge Kit.
Data storage and retention
The Badge Kit creates working files and print layout files inside folders in the user’s own Google Drive account.
Terra Tag does not maintain external servers or databases containing guest list data generated through the Badge Kit.
Users are responsible for managing, retaining and deleting their own files within Google Drive.
User responsibility and data accuracy
Users remain solely responsible for:
• The accuracy and legality of guest data entered into Google Sheets • Reviewing merged badges before printing • Checking long names, titles and layout formatting • Ensuring final printed outputs are correct prior to production
The Badge Kit assists with automated layout generation and font fitting where possible, however final review and approval remains the responsibility of the user.
Google permissions
The permissions requested by Terra Tag Badge System are required for the core functionality of the Badge Kit, including reading Google Sheets data, creating Google Slides files, generating print layouts and exporting PDFs.
Users may revoke access to Terra Tag Badge System at any time through their Google Account security settings.
Google API Services User Data Policy
Terra Tag’s use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.
9. Contact Us
Terra Tag
For privacy-related questions, contact hello@terratag.com.au
Last updated: 15 May 2026 by Rhonda Sweet
